FAQ - Rochester Hardwood Floor

What other prep do I need to do before the install?
Empty room: counter tops, pictures, any wall art and window treatments.

Do you have a showroom?
No. But we bring our showroom to you. We bring hardwood flooring and stain samples to your home or business.

Do I need to move all the furniture out before installation?
Yes. You can do it yourself or we can supply names and numbers of a moving company.

What other prep do I need to do before the install?
Empty room: counter tops, pictures, any wall art and window treatments.

How much dust should I expect from sanding?

We are “DUSTLESS”!!! We have an amazing dust collection system with hoses that attach to every piece of sanding equipment. View our video on our dustless refinishing process

Should I paint before or after the installation of hardwood floors?
We strongly recommend painting be done after floors are completed. While we make every efoort to protect your property from damages you may have paint touch ups after an installation or refinish process.

How often do I need to recoat?
A hardwood floor should be recoated when the original finish is showing signs of wear, but before it has worn down to the bare wood. Once worn to the bare wood the floor will stain easily, and will require sanding.

What about transitions and thresholds?
A typical wood floor installation will usually have at least one, sometimes many, transitions to other rooms with different floor coverings such as vinyl or carpet. These items are always included within the scope of the installation work and are evaluated at estimate.

How do you address the baseboards and shoe molding?
Any wood flooring needs to have a gap at the perimeter of between 1/4″ to 3/4″ wide, between the flooring and the wall or baseboard (if a baseboard is already installed), to allow for expansion if the flooring material absorbs any moisture from the environment. This is particularly true for floating floor systems which will expand as one single unit. This gap between the flooring is typically covered by the baseboard or shoe molding material.

New installations may require new baseboards. If baseboards are already in place, it is possible, in some cases, to remove and reinstall them after the floor is laid. When the existing baseboards are over 4 or 5 inches high, they can remain in place and a shoe molding is then installed to cover the expansion gap. If the existing baseboards are 3 inches or lower an attached shoe molding is not suitable for esthetic reasons.


FAQ - Rochester Hardwood Floor We’d like to let you know how pleased we are with our floor project. Indeed it looks so good, we’re reluctant to put down the throw carpets and cover any of the floor when the finish has cured. We want to be able to see and enjoy every square inch of its new beauty. Nearly as enjoyable was the crew who visited each day, who insisted they were the #1 crew. We enjoyed their company and had every confidence the finished floor would be just what we’d hoped. Our confidence was well placed. Thanks for the great job, which process was as good as the finish.

Rochester, NY

FAQ - Rochester Hardwood Floor  Donna,my wife and I wanted to drop you an email to tell you happy we are with your help and the workmanship of your team of professionals.As you know, the job was to remove wall to wall on our stairs and upstairs hallway,refresh the hardwood floors and install a stair runner.After a false start with a general flooring vendor we contacted you. You laid out the job start to finish in a detailed proposal beginning with the removal of the new stair runner. Your crews were timely,courteous and expert.The job rolled out over four days and each day we were told when and how long the crew would be here and each day your crews left a clean job site.   The finished job with an invisible pet stain fix,new stained moldings,shinning floor finish topped with a professionally re-installed stair runner clearly exceeded our expectations.Many  thanks and feel free to use us as a referral.

Fairport, NY

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FAQ - Rochester Hardwood Floor